header.phone_number boris@borisbot.com

AI Chatbot for Medical Clinic — Appointments & Consultations

AI chatbot on your clinic website: answers patient questions, recommends the right doctor, and books appointments 24/7.

You need to log in to see the interactive example.

You need to log in to see the interactive example

medicine gpt

Copyright protection from copying

landing.complain

A patient lands on the clinic website with a question — knee pain, need a consultation, wondering about MRI costs. The AI chatbot instantly answers from the clinic's knowledge base: which specialist is needed, what's included in the appointment, how to prepare. It then shows real available slots for the doctor — the patient picks a time right in the chat and leaves their contact. The booking is created automatically.

Why it works

⚡ Instant response 24/7 — patients don't leave to find another clinic

🩺 The bot knows your doctors — introduces each specialist with experience and specialization, not just a "Book Now" button

📅 Real availability — patients see actual open slots and book themselves, no call to reception required

🔒 No forms — contact details collected naturally in conversation, minimal trust barrier

ROI of the solution

📊 Website-to-booking conversion grows 2–3× — more patients from the same traffic

⏱ 15–20 fewer calls per day to reception — the bot handles routine questions automatically

💬 Patients arrive prepared — they already know their doctor, the cost, and what to bring

🔁 Reminder 1 hour before the appointment — reduces no-shows by 30%

Who it's for

Built around a multi-specialty clinic example, adaptable to any medical business: dental practices, cosmetic clinics, medical centers, private practitioners, psychologists, veterinary clinics, wellness centers.

How it works

A patient visits the clinic website — the widget gently activates and asks about their symptoms. From the clinic's knowledge base, the bot identifies the right specialist, explains what's included in the appointment and how to prepare. It then shows the doctor's available slots — the patient books a time right in the chat and leaves their contact. The booking is created automatically, and a reminder arrives one hour before the appointment.

AI chatbot popup trigger on medical clinic website
The widget activates after 10 seconds — the patient describes their symptom, the bot identifies the right specialist
AI chatbot dialog — doctor recommendation on clinic website
The patient knows their doctor before the visit — name, experience, specialization. Higher trust, better booking conversion
AI chatbot booking confirmation on medical clinic website
The patient sees real doctor availability and books themselves — no call to reception needed

How to get started

The template runs on the Starter+ plan. Setup for your clinic — $300 one-time, includes calendar integration and doctor knowledge base.

1. Subscribe — from $25/mo

This activates the setup process and unlocks AI features

2. A BuddyBot specialist will reach out

They'll discuss your needs: doctors, services, schedule, brand style

3. Your bot is ready in 3 days

We'll set up the clinic knowledge base, connect the calendar, and test all scenarios

4. Pay for the setup — $300

Only after you've confirmed everything works

What else you can connect

Channels: Telegram — patients continue chatting in their preferred messenger after the first website interaction.

Reminders: automated messages the day before and one hour before the appointment — reduces no-shows.

CRM integration: HubSpot or Salesforce — every booking automatically lands in your pipeline with full patient details.

Multiple specialists: each doctor has their own schedule; the bot identifies the right one based on symptoms and shows their availability.

Frequently asked questions

Do I need to integrate with an EHR/EMR system?

No. The bot works with an external calendar — your staff manages the schedule wherever they're comfortable, and the bot shows open slots automatically.

Can the bot answer medical questions?

Yes, within your clinic's knowledge base. The AI answers questions about services, doctors, and procedure preparation. It doesn't diagnose — it guides patients to the right specialist.

Can I add multiple doctors with different schedules?

Yes. Each doctor has their own schedule. The bot identifies the right specialist based on the symptom and shows their available slots.

What if a patient writes at night?

The bot responds 24/7. At night, it collects their contact and preferred time — your receptionist sees the request in the morning and confirms the booking.